This policy pertains to the Eurotempest group of companies, including Eurotempest B.V., Eurotempest AB and European TEMPEST UK Ltd.
This policy explains the types of information that we may collect and hold, how that information is used and with whom the data is shared. It further describes how you can contact us if you have any questions, concerns or complaints about this information.
Data protection principles
The data protection principles of this policy concerns all of the Eurotempest group of companies. All processing of personal data by the Eurotempest group of companies is conducted in accordance with the data protection principles as determined by Article 5 of Regulation (EU) 2016/679 of the European Parliament, with regard to the processing of personal data and on the free movement of such data, (hereafter referred to as the “GDPR”).
Intended use of personal data
Our web page does not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with personal data, such as asking for a quotation or asking us to repair a previously purchased product. If you choose to withhold any personal data requested by us, it may not be possible to gain access to certain parts of our services and for us to respond to your query.
Eurotempest’s collection and processing of your personal data is mainly done based on:
- legal obligations under law,
- contractual obligations to provide you our products and services,
- your interest of us providing you with product and service information, updates, news about the latest product developments or other information which may allow you stay up-to-date with our activities and offerings.
Eurotempest may collect personal information about you via our website or via email. Personal information is any data that can be used to identify you as a person, for example;
- your name
- the name of the company you work for, including its address
- phone numbers
- e-mail addresses
Eurotempest does not collect personal data from social media services such as Linkedin, Facebook, WhatsApp,Twitter, SnapChat or Instagram.
Eurotempest does not collect personal data from its website with the purpose of carrying out automated decisions or automated customer profiling activities.
Please take care when submitting personal data to us, in particular when completing free text fields, using Eurotempest’s website or email addresses. Some of our services are automated and we may not recognise that you have accidentally provided us with incorrect or sensitive information.
When you visit our website
You can visit our website without giving away personal information. Eurotempest does not collect analytics data. However, some features (“reCAPTCHA”) on this site use Google services, usage of this feature will transmit some information to Google. For information regarding Google’s privacy policies, see: https://policies.google.com/privacy
We do not collect information, such as your age, gender, interests, bank details, or clickstream. Use of the “Request a Quote” feature for products will transmit information on your requested products to us, including any personal details you chose to provide if you submit the form.
Use of the Product support (“RMA ticket”) feature will transmit the information you provide to us, it will also collect your IP address and browser version. This data will only be used to prevent abuse, not for any marketing or other purposes.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How do we protect your information?
We have implemented a number of technical and administrative measures to protect your personal data from unauthorised access, use or alteration, including the following steps when appropriate:
- Using Secure Sockets Layer (SSL) encryption when collecting or transferring personal information, (SSL encryption is designed to make the data unreadable by anyone but Eurotempest).
- Limiting access rights to the information we collect about you (e.g., only those of our personnel who need your information to carry out our business activities are allowed access to process your information).
- Implementing physical, digital and procedural safeguards in line with relevant business standards and guidelines.
Access to your information
Eurotempest wishes to inform you that you have the right to access the information we have on you. You can do this by contacting us at email@example.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access requests, we may charge you with an administrative fee.
If you no longer want to receive certain communications from us, please send us an email on firstname.lastname@example.org. Please note that you cannot unsubscribe from certain email correspondence from us, such as messages relating to your customer account transactions, technical correspondence and instructions.
Furthermore, please take note that a complete removal of your user account or your email address will result in you not being able to use our products or service.
If you need further assistance or would like to make a comment, you can contact us:
- By sending an email to email@example.com
- By sending a mail by post to Eurotempest BV, Collse Heide 44, 5674TN, Nuenen, The Netherlands